WriterAccess Basics

How does this work?

1. Create your account in minutes and try us risk free
2. Deposit $50 into an escrow account applied to content services
3. Find talent with the Find Talent search or by requesting a Casting Call in the Content Order Form
4. Place an order using the order forms
5. Specify what you need and your delivery timeline
6. Approve the order or request revisions
7. If you approve the order, you own it
8. If you are not delighted with the order after a round of revisions, you don't pay

Who can I contact for support?

For Self Service clients, you can reach out via our Live Chat or Help Desk, which are open from 9 am - 6 pm EST Monday - Friday. 

For Plus & Enterprise clients, one of our content managers will be assigned to your account. You'll get an email with phone and online support information within 1 business day for your assigned manager.

How are the prices for content calculated?

Content orders are a fixed rate per word, that varies with the star rating you select. You determine the pricing that is best for your project, and you always control the price you're willing to pay. Attract higher quality writers by offering higher pay. 

By selecting the minimum and maximum amount of words for an order, prices are then calculated as a combination of the star level, word count, and any add-ons. Add-ons include adding SEO fields and social media extras, requesting faster delivery times or requesting longer  approval times.

How are the prices for editing calculated?

Editing orders are priced by the hour, and will vary with the star level you select. The star level reflects the amount of experience from the editor, as well as the level of editing you can request. Our best suggestion is:

  • 3 Star Proofreader - 15 minutes for 500 words ($30/h)
    • 1-2 years of experience
    • basic spelling, grammar and punctuation checks
  • 4 Star Junior Editor - 30 minutes for 500 words ($50/h)
    • All levels above
    • 2-5 years of experience
    • Style check
    • Link Check
    • Track Change Word Document (on request)
  • 5 Star Senior Editor - 45-60 minutes for 500 words ($75/h)
    • All levels above
    • 5-10 years of experience
    • Experience with complex subject matter
    • Familiarity with technical jargon
    • Passage rewriting (on request)
    • Make recommendations on content (on request)
    • Fact Checking (on request)
  • 6 Star Chief Editor -45-60 minutes for 500 words ($100/h)
    • All levels above
    • 10+ years of experience

How are the prices for translation calculated?

Translated orders are a fixed rate per word, that varies with the star rating you select. You determine the pricing that is best for your project, and you always control the price you're willing to pay. Attract higher quality writers by offering higher pay. 

Confirm the word count of your source content, and set the order form to the nearest figure, rounded up. Prices are then calculated as a combination of the star rating and the word count, and any add-ons. 

TIP: For languages with characters instead of words, like Chinese or Japanese, use the total character count of your source content as your word count.

Explain your pricing transparency?

Talent earn 70% of the client pay for any and all orders. Full transparency of prices help us attract the best talent and best clients.

Do you check content for duplication and plagiarism?

Yes, all articles are automatically scanned for copyright infringement using Copyscape. All detections are listed for your review and verification on your orders. 

If you have a question about a match, please open a Help Desk ticket in your account, and our quality team will help review the results.

Can a writer sell the same article to several clients?

No. All content must be completely new and original. Any violations by writers will result in an immediate review and, possibly, termination.

What type of content can I order at WriterAccess?

A wide range of orders are placed on WriterAccess, including advertisements, annual reports, articles, banner ads, blog posts, books, brochures, case studies, catalog entries, data sheets, direct mail pieces, email copy, Facebook posts, grants, mobile content, newsletters, presentations, press releases, product descriptions, proposals, radio spots, speeches, traditional scripts, Twitter posts, video scripts, web pages, webinar presentations, webinar scripts, and white papers.

Can I create a list of my favorite talent and keep using them?

Yes indeed. Create as many teams as you need. We call these favorites Love Lists. All the talent you add to your Love List can also be added to smaller teams, which you can custom name. Even better, adding talent to your Love List or a team will add them to your order form. 

Talent pick up orders first-come, first-serve, with only one person responsible for that order.

Do I own the copyright on the content I buy?

Yes. You own the copyright of any content purchased on WriterAccess. You do not own he copyright for any copy that you do not approve, do not pay for, or that you receive a refund on. Copyright is transferred upon approval of the order, which transfers payment to the talent. See our terms of use for more information.

How can I pay and when does it register?

You can pay with any major credit card or PayPal. For credit cards, funds are deposited immediately to your escrow account. PayPal requires that you press a confirmation link, which will then initiate an immediate deposit of funds.

Additional funds can be deposited to your account at any time. You may request a refund of any funds not applied to approved orders within 60 days of the transaction.

Do I get a receipt for payments?

Yes. Purchase receipts are emailed to all clients and archived in the Accounting section of the online marketplace. Statements, detailing all transactions made against your balance, can also be created and downloaded in the Accounting Section under Dashboard in the left navigation.

Star Rating System

What is the deal with your Star Rating for Writers?

We use a constant algorithm to keep track of each writer's ongoing performance. The algorithm tracks things like approval ratings, customer reviews and blind editor feedback. This automatically adjusts star ratings as needed. 

To start out though, each writer undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We serve up a stringent writing proficiency test and review writing samples, writer profiles and resumes. Additional requirements include U.S. citizenship and U.S. bank and PayPal accounts.

Here is a summary of what to expect at the various Star Rating levels:

  • 2 Star
    • Less than a year of professional writing experience
    • Basic word choice and sentence construction
    • Likely imperfect grammar, punctuation or spelling
    • Some SEO knowledge
  • 3 Star
    • 1-2 years of professional writing experience
    • Clear, well organized content
    • Research savvy
  • 4 Star
    • 2-5 years of professional writing experience
    • Some industry experience
    • Intelligent word choice
    • More polished feel
  • 5 Star
    • 5-10 years of professional writing experience
    • Creativity and precision
    • Robust, vivid word choice
    • Deeper expertise and content marketing savvy
  • 6 Star
    • 10+ years of professional writing experience
    • Mastery of writing concepts
    • Sophisticated language
    • Deepest topic knowledge
    • Passionate tone and style

What is the deal with your Star Rating for Editors?

We use a constant algorithm to keep track of each editor's ongoing performance. The algorithm tracks things like approval ratings and customer reviews. This automatically adjusts star ratings as needed. 

To start out though, each editor undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We serve up a stringent editing proficiency test and review samples, editor profiles and resumes. Additional requirements include U.S. citizenship and U.S. bank and PayPal accounts.

Here is a summary of what to expect at the various Star Rating levels:

  • 3 Star - Proofreader
    • 1-2 years of professional editing experience
    • Proofreading expertise
    • Spelling and grammar basics
    • Punctuation basics
  • 4 Star - Junior Editor
    • 2-5 years of professional editing experience
    • Core editing skills
    • Style checking experience
    • Link checking experience
  • 5 Star - Senior Editor
    • 5-10 years of professional editing experience
    • Can work on lengthy or complex subject matter
    • Has familiarity with technical jargon
    • Capable of full passage rewriting
    • Fact checking skills
  • 6 Star - Chief Editor
    • 10+ years of professional editing experience
    • Deep industry experience

What is the deal with your Star Rating for Translators?

We use a constant algorithm to keep track of each translator's ongoing performance. The algorithm tracks things like approval ratings and customer reviews. This automatically adjusts star ratings as needed. 

To start out though, each translator undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We have new translators complete a translation test, which is reviewed by expert editors in their native language, and review samples,  profiles and resumes. 

Here is a summary of what to expect at the various Star Rating levels:

  • 3 Star
    • 1-2 years of professional translating experience
    • Native speaking credentials confirmed by translation test
    • Tested and proven skills
    • Spelling and grammary accuracy
    • Basic style alignment
  • 4 Star
    • 2-5 years of professional translating experience
    • Client/agency endorsements
    • Grasp multiple languages
  • 5 Star
    • 5-10 years of professional translating experience
    • Credible certifications
    • Culutural nuance apitiude
    • Tone and style alignment
  • 6 Star
    • 10+ years of professional translating experience
    • Top ranked certifications
    • Can work on lengthy or complex subject matter
    • Has familiarity with technical jargon

What is the deal with your Star Rating for Strategists?

We use a constant algorithm to keep track of each strategist's ongoing performance. The algorithm tracks things like approval ratings and customer reviews. This automatically adjusts star ratings as needed. 

To start out though, each strategist undergoes a manual evaluation to set the initial star level, and, more importantly, qualify for WriterAccess. We serve up a stringent review of sample work, profiles, and resumes. Additional requirements include U.S. citizenship and U.S. bank and PayPal accounts.

Here is a summary of what to expect at the various Star Rating levels:

  • 3 Star
    • 1-2 years of professional strategy experience
    • Verified references
    • Image research savvy
    • Performance software savvy
  • 4 Star
    • 2-5 years of professional strategy experience
    • Keyword research expertise
    • Content strategy certifications
  • 5 Star
    • 5-10 years of professional strategy experience
    • Core content planning skills
    • Core analytics savvy
    • Deeper industry expertise
    • WriterAccess platform expertise
    • Topic research experience
  • 6 Star
    • 10+ years of professional strategy experience
    • Advanced content planning skills
    • Advanced analytics savvy
    • Deep industry knowledge
    • Performance management experience