How our star rating system works. And how you earn more pay.
Apply for an initial star rating based on your skill, experience, and portfolio strength. Simply deliver great work to raise your star rating and pay rates.
Shoot for the stars. Land an initial rating.
- Application Review
- Portfolio Review
- Experience Review
- Client Review
- Needs Assessment
Initial ratings summary
We hand-reviewed profile and portfolio samples to deeply assess your work, experience, and expertise. And we assign an initial star rating to get started quickly.
Rising stars. Performance driven.
- Client Reviews
- Exceed Expectations
- Delivery Performance
- Verified Pay Rates
- Account Activity
Rising stars ratings
Our algorithm tracks your performance in the platform, triggering star rating reviews when you deliver amazing work and exceed client expectations on projects.
Falling stars. Quality protection.
- Poor Reviews
- Dropped Orders
- Refund Requests
- Communication Alerts
- Terms Violations
Falling stars ratings
Patterns of dropped orders, poor reviews and project friction will trigger performance reviews to keep you on track and moving upward with your career and income.
Star rating reviews. Pay rate adjustments.
Ways to earn more
- Deliver Projects Timely
- Exceed Expectations
- Verify Pay Rates
- Customer Reviews
- Going the Extra Mile
Verified pay rates
Make the case for higher star ratings and pay rate ranges in a variety of ways including platform performance and new Verified Pay Rates with your clients outside the platform.
Frequently Asked Questions Star ratings system.
Talent is ranked from 2 to 6 stars, with a corresponding price per word. Our star ratings show your level of experience, skills, and proficiency.
Ratings are based on initial screening tests, customer reviews and endorsements, and ongoing algorithmic scoring of performance on the platform.
The price per word you receive is determined by your star rating.
Yes! Our algorithm continually scores talent wins and losses. Consistently good work is rewarded with an increase in star level, and any discrepancies have a negative impact on the star level.
We have an incredible community filled with talented writers who are quick to help. Check out our writer forum and join the conversation. Read the Getting Started Guide for quick tips and a rundown of the basic platform features. Reach out to the talent management team by opening a help desk ticket. We’ll point you in the right direction.
6-star writers demonstrate mastery of the language and typically have deep industry experience. 2-star writers meet the minimum requirement on our screening test and have a basic grasp of grammar, punctuation and spelling.