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Christopher C

Writer #15143






Profile Summary
Star Rating
Completed Orders 3
Revisions/Order 0.33
Repeat Clients 0%
Last Login 9/22/2016
Location St Paul, MN
Education Masters Degree
Status Available
Industry
Asset Type
Expertise
Experience
Summary of Experience
Christopher is a technical communication professional whose skill set includes technical writing, editing, and usability analysis. His experience in the business sector involves creating procedural documentation, including user guides, business policies, and learning modules in both print and web formats. In addition to freelance writing and editing, Christopher has over a decade of experience working to improve business processes in the banking industry, where he handles projects focused on risk management and communication: in brief, writing procedures and related documentation to evidence compliance with federal and state regulations, especially for mitigating financial and legal risks. (Note: Since he presently works for a bank, he currently will not accept any freelance work from competitors within the banking and finance industry.)

His academic background includes a Bachelor of Arts (B.A.) in both English and Spanish studies as well as a Master of Science (M.S.) in Scientific & Technical Communication. He now applies this knowledge in his profession to enhance usability, training, and information design in business communication. When the occasion arises, he also enjoys creative writing and blogging about technology and culture.
Specialties
Technical Writing, Editing, Documentation, User Experience, Cognitive Ergonomics, Creative Nonfiction
Interests
Language Arts, Literacy, Risk Management, Usability, Cognitive Science, Media Ecology
Education
University of Minnesota - Twin Cities Scientific & Technical Communication, Master of Science

In graduate school, Christopher earned a master's degree in Scientific & Technical Communication. His research focused on cognitive ergonomics, or applying findings and methods from cognitive science to better understand learning processes and reading practices of people as they use different media and technologies.


University of Minnesota - Twin Cities English and Spanish Studies, Bachelor of Arts

As an undergraduate, Christopher received a bachelor's degree at the University of Minnesota, where he focused on language arts and literacy with a double major in English and Spanish studies.


Honors and Awards
Phi Kappa Phi Honor Society Member Apr 2011
While attending graduate school at the University of Minnesota, Christopher became a member of Phi Kappa Phi, the nation's oldest all-discipline honor society—membership is by invitation only for graduate students who rank within the top ten percent of their class.

Association Memberships
Society for Technical Communication May 2014
Christopher has participated as a member of the Society for Technical Communication (STC), a professional association that promotes technical writing, editing, translation, usability, training, information design, and content development.

Certificates
Graduate Certificate in Technical Communication University of Minnesota - Department of Writing Studies
May 2011
Before moving on to graduate school, Christopher earned a certificate in Technical Communication, which prepares working professionals for careers in technical writing, editing, information design, and content development.

Projects by Industry
Technology

In the field of technology, Christopher's work focuses primarily on user experience. Christopher has worked with both usability and quality-assurance teams to collect and compile empirical data, write research reports, and provide recommendations to improve business tools and technologies, especially software applications and websites. In addition to writing procedures, his past work also includes analyzing quality controls and putting together usability reports.

Education

Since 2011, Christopher has written educational material for college students who have asked for clear summaries of technical books and science articles. Having picked up this skill during graduate school, he occasionally writes readable synopses of books, articles, or general topics in cognitive science and media studies. Some of his past work includes writing a series of articles in linguistics.

Business

With nearly a decade of experience in technical writing, Christopher has used his subject-matter expertise in usability to enhance business documentation, including professional procedures and user guides in both print and online formats. One misunderstanding about technical writing is that it is difficult-to-read communication. Christopher's philosophy is the opposite: he strives to break down complex information and relate it through easy-to-read media for someone who's not necessarily an expert.

Projects by Asset Type
Blog Post

In the blogosphere, Christopher enjoys writing creative nonfiction. His online writing is typically educational in nature and purpose. In the past, he collaborated to write science articles for educational blogs and sites. At present, he authors an educational blog (Mindful Media Musing), which looks at the relationship between mind and media from scientific, artistic, and philosophical perspectives.

Article

As a technical writer, Christopher writes educational articles and technical pieces on demand. For Christopher, however, educational and technical writing does not mean complicated articles about obscure information. Instead, it means making difficult information accessible and readable to a wide audience. In short, his goal is to write user-friendly articles for non-experts.

Projects By Expertise
Research Writer

Christopher has done a variety of research writing for both the private sector (especially technology and finance) and academia (including technical communication and usability). In the private sector, his research has been primarily focused on risk management. In academia, he read and researched technical books and science articles to write educational material for college students who asked for clear and readable synopses of complex information.

Technical Writer

Christopher has worked as a technical writer for years in technology, education, and finance. His goal always has been to produce writing that can relate complex, technical information to non-experts in formats that are accessible, readable, and practical. Many of his latest writing projects have emphasized risk management: writing procedural documentation to evidence compliance with industry regulations, especially for mitigating risk.

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