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Laura W - Hospitality Writer

Star Rating 6 Stars
Last Login 10/23/2016
Location Napa, CA
Education Bachelors Degree

Summary of Hospitality Experience

Laura's most recent hospitality adventure was as Wine Steward for a destination, farm-to-table restaurant in the Blue Ridge Mountains. It was her pleasure to guide diners through the comprehensive, international wine list, assist with their selections, pour for them while demonstrating correct tableside wine service etiquette, and increase wine sales for the dining room. Laura was also responsible for updating the wine tasting notes binder to reflect vintage changes and new selections, ensuring that the service staff stayed abreast of new offerings. She designed and scored weekly beverage quizzes for the staff to support them in becoming more confident and capable wine servers.

Laura's past hospitality experience has included server and front desk/concierge positions at luxury resorts and dining venues in Carmel and Napa; wait staff for several upscale catering companies; and front-of-the-house, opening manager of a French bistro. Laura spent two years in Napa working as a freelance wine and food server and as a marketing manager for the International Wine Academy. All of these positions included writing responsibilities in the form of employee manuals, advertising copy, marketing correspondence, and training materials.