Andrew (Andy) is professional technical writer living in Sarasota, FL. He specializes in content creation, content management, and content delivery. Clocking several years of experience, he has built a diverse skill set around documentation development and technical writing, which includes in depth knowledge of Microsoft publishing products such as Word, Excel, SharePoint, PowerPoint, as well as Adobe products like Framemaker, RoboHelp, Captivate, and Photoshop. In addition to content creation and management, he has developed skills in HTML, XML, SQL, Java scripting, databases, networking topologies, multiple operating systems (including UNIX and Linux systems), and photography just to mention a few. He has worked in both the private and government sectors, for large corporations, and small start-ups. The organizations he has worked for vary in industry, including public administration, telecommunications, defense contracting, online banking, and health services.
Andrew specializes in creating technical documentation for end users, administrators, and managers in a wide variety of styles, including user and administrator manuals, application help files, online help, knowledge bases, web content, and training materials. In addition to being a technical documenter, Andrew has also written articles for periodicals and newsletters, published essays, and maintains his own professional and (semi) personal website.
Andrew's professional interests coincide with his personal interests. He is a technology enthusiast and immerses himself in computer science (both hardware and software), telecommunications (he was a communications specialist in the US Army), environmental science (he is a certified dolphin handler for a local marine hospital and research laboratory), and literature and creative writing (being the son of a librarian, he has a healthy respect for all things book related).
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