Andrew (Andy) is professional technical writer living in Sarasota, FL. He specializes in content creation, content management, and content delivery. Clocking several years of experience, he has built a diverse skill set around documentation development and technical writing, which includes in depth knowledge of Microsoft publishing products such as Word, Excel, SharePoint, PowerPoint, as well as Adobe products like Framemaker, RoboHelp, Captivate, and Photoshop. In addition to content creation and management, he has developed skills in HTML, XML, SQL, Java scripting, databases, networking topologies, multiple operating systems (including UNIX and Linux systems), and photography just to mention a few. He has worked in both the private and government sectors, for large corporations, and small start-ups. The organizations he has worked for vary in industry, including public administration, telecommunications, defense contracting, online banking, and health services.