Star rating system.
Protecting your pay.

Our star rating system is unmatched in the industry, tracking
your performance and reviews to make sure you get fair pay.

Higher quality. Higher pay.

Look under the hood. How star ratings work.

Initial stars.
Hand-assigned.

RATING CRITERION

  • Application Review
  • Sample/Portfolio Review
  • Online Test Scores
  • Social Clout
  • Verified Endorsements
  • US Residency Confirmed

INITIAL STAR RATINGS

All of our freelancers are hand-reviewed, tested and initially star rated. We invite only the best of the best. Our algorithm then kicks in to adjust star ratings based on customer reviews and performance. Smart stuff.

Rising stars.
Performance driven.

PERFORMANCE POINTS

  • Customer Reviews
  • Endorsements
  • Revision Requests
  • Timely Delivery
  • Editors Blind Star Ratings

RISING STAR RATINGS

Our performance algorithm tracks lots of data points for each order you write. Customer reviews have the biggest "weight" for improving star ratings, so making your clients happy will help you rise to the top.

Falling stars.
Quality protection.

PERFORMANCE POINTS

  • Customer Reviews
  • Dropped Reviews
  • Refund Requests
  • Communication Alerts
  • Editors Blind Ratings

FALLING STAR RATINGS

Dropped orders and unhappy customers will count against you. Our algorithm combined with scoring surfaces the bad apples, backed with performance reports, editor ratings and customer reviews.

Rating reviews.
Pay rate adjustments.

PERFORMANCE POINTS

  • Customer Reviews
  • Editors Blind Ratings
  • Ruleset Adherence
  • Core Values Alignment
  • Communication Review
  • Business Impact Assessment

RISING STAR RATINGS

When you hit star rating thresholds, we review your performance, work and communication. You'll get a new star, or lose one, based on data and feedback.

Frequently Asked Questions. Star ratings system.

How is talent rated?
Talent is ranked from 2 to 6 stars, with a corresponding price per word. Our star ratings show your level of experience, skills, and proficiency.
What is per-word pricing?
WriterAccess pricing is simple and transparent. Your star rating sets the per-word price you'll receive. Talent gets 70% of the order price.
How can I get help?
We have an incredible community filled with talented writers who are quick to help. Check out our writer forum and join the conversation. Read the Getting Started Guide for quick tips and a rundown of the basic platform features. Reach out to the talent management team by opening a help desk ticket. We’ll point you in the right direction.
What are ratings based on?
Ratings are based on initial screening tests, customer reviews and endorsements, and ongoing algorithmic scoring of performance on the platform.
Can talent gain or lose a star?
Yes! Our algorithm continually scores talent wins and losses. Consistently good work is rewarded with an increase in star level, and any discrepancies have a negative impact on the star level.
What's the difference between a 2-star and 6-star writer?
6-star writers demonstrate mastery of the language and typically have deep industry experience. 2-star writers meet the minimum requirement on our screening test and have a basic grasp of grammar, punctuation and spelling.