Bobbi specializes in: general business analysis and management including: business chain supervision; investment real estate management; health and fitness business management; sales, operations, management and various software training, market, operations analysis; multi-media advertising, promotional events, public relations; customer services (passive marketing); operations management, operational systems design; office management; hiring; management development; contract negotiations; contractor management, basic contract writing, conflict resolution; public relations; safety management; internal auditing; asset maintenance management; budget management (income and expense projections and assumptions, capital investment); professional / technical writing (reports, presentations, marketing, sales and training materials, business newsletters).
Bobbi personal interests include running (5K training), volunteering, music, gardening, boating, hiking, fishing, theater, and traveling.
Bobbi is a graduate student at the University of Missouri, St. Louis. She expects to graduate with a master's degree Philosophy in May, 2017. She plans to pursue the Ph.D. in Philosophy.
MARKETING and SALES -- Bobbi has systematically increased competitive effectiveness of multiple regional business chains through her focus on generating high morale and maximizing structured sales and service training and assessments. The confidence she has inspired in site managers and staff throughout regions has yielded dramatically upgraded performance standards. Her emphasis on elevating customer services to exceptional levels of quality and diligently maintaining customer satisfaction monitoring systems have very significantly strengthened client relations and facilitated implementation of essential customer persistency and prospect referral programs. She has produced consistently exceptional results through her creations of multi-faceted marketing programs and introducing new, and optimizing existing systems for development of prospect leads through effectively mining valuable data archives of former customer and prospect information. She has optimized the efficacy of her business-building endeavors by streamlining sales and service systems, maintaining the highest standards of organizational efficiency while continually meeting the challenge of adhering to sales and marketing budgets.
Bobbi's abundant impressive references attest to her track record of transforming non-volume businesses into formidable competitors, and leading those of average performance to unprecedented success. In a variety of chains, and other multi-location businesses, she has consistently exceeded employers' and clients' expectations, shattering their gross income records and achieving striking increases to their net profits by identifying their needs in the contexts of their markets, offering innovative perspectives, and effectively implementing solutions in all facets of sales, service, operations, and administration.
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