Bobbi specializes in comprehensive general business needs analysis and reorganization management, and supervision of regional business chains, typically including management training, sales and operations training, various software training, market and operations analysis, multi-media advertising management, high-volume promotional events design and regional execution, public relations, government relations, customer services (passive marketing), operational systems design and implementation, office management oversight, credit and collections departments oversight, telemarketing training and production oversight, hands-on single-site management and staff development, turn-around of non-volume business sites, contract negotiation, contractor management, conflict resolution, safety management, various internal auditing, asset maintenance management, broad-scale budget projections and assumptions, capital investment, basic contract writing, and technical writing.
Bobbi personal interests include reading, writing, running (5K training), volunteering, music, gardening, boating, hiking, fishing, theater, and traveling.
Bobbi is a graduate student at the University of Missouri, St. Louis. She expects to graduate with a master's degree Philosophy in May, 2017. She plans to pursue the Ph.D. in Philosophy.
Bobbi's abundant impressive references attest to her track record of transforming non-volume businesses into formidable competitors, and leading those of average performance to unprecedented success. Supervising multiple national and regional full-scale dual-facility health chains and free weight gym chains, and other multi-location businesses, she has consistently exceeded employers' and clients' expectations, shattering their gross income records and achieving striking increases to their net profits by identifying their needs in the contexts of their markets, offering innovative perspectives, and effectively implementing solutions in all facets of sales, service, operations, and administration.
MARKETING and SALES -- Bobbi has systematically increased competitive effectiveness of multiple regional business chains through her focus on generating high morale and maximizing structured sales and service training and assessments. The confidence she has inspired in site managers and staff throughout regions has yielded dramatically upgraded performance standards. Her emphasis on elevating customer services to exceptional levels of quality and diligently maintaining customer satisfaction monitoring systems have very significantly strengthened client relations and facilitated implementation of essential customer persistency and prospect referral programs. She has produced consistently exceptional results through her creations of multi-faceted marketing programs and introducing new, and optimizing existing systems for development of prospect leads through effectively mining valuable data archives of former customer and prospect information. She has optimized the efficacy of her business-building endeavors by streamlining sales and service systems, maintaining the highest standards of organizational efficiency while continually meeting the challenge of adhering to sales and marketing budgets.
As a content writer, Bobbi has sold numerous blog posts drawing from her broad experience in business transformation and growth, management development, and advanced sales training. Her work has been consistently highly rated by WriterAccess clients (with a current rating of 31% Exceeded My Expectations for blog post orders alone, and an overall rating of 39% Exceeded My Expectations of the 243 total orders completed (as of 11-12-17), including blogs, articles, and web pages). This explains why Bobbi is sought by multiple WriterAccess clients for Solo orders on topics in areas of Business, Management, Marketing, Real Estate, Health & Fitness, Legal, and Medical.
Bobbi has written countless business management articles, thought leadership articles, and training newsletter articles for regional, national, and international corporations in two industries. And, she has written a number of articles on regional business conditions and academic institutions that have been published in newspapers throughout the St. Louis metro region. Of the total of 243 orders Bobbi has written for WriterAccess clients, 19 were articles for publication. Of those 19, she has received 13 "Exceeds My Expectations” ratings from clients—an astounding 68%. And, her ratings on orders overall, which include blog posts, articles, and web pages on topics in various areas of Business, Management, Marketing, Real Estate, and Health. She has received client ratings of “Exceeded My Expectations” on 39% of the 243 orders completed (as of 11-12-17), and on 60% of the last 20 orders.
Bobbi has written numerous web pages for WriterAccess clients' websites, across a variety of sales and service businesses, medical practices, law offices, accounting firms, shipping companies, travel sites, and others. A spectacular 52% of clients have rated the web page content received from her as "Exceeded My Expectations", out of the 58 completed (as of 11-12-17)