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Jessica H
Writer #32718
West Hartford, CT
NEW 8/7/2019
5 Star Rating
0 Projects
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0 Elite Skills
Jessica is an information systems professional with advanced technical skills and over eleven years of library, customer service, and information systems work experience. She excels at multitasking, technical troubleshooting, interpersonal communications, and providing written or verbal instructions on multiple topics.

Jessica has experience in creating advertising and marketing materials for libraries, as well instructional guides and handouts. Now as a Senior Technical Support Analyst for a large database aggregation company she has written several knowledge support articles and documentation, which are heavily accessed and utilized by end users.

Jessica also has creative writing experience and has recently won first place in two short story competitions offered on an online writing website.
Newsletter Content
Pets
Non Profit
Technology

Specialties

Instructional writing, research writing, creative writing, and editing.

Interests

Instructional writing, research writing, creative writing, and editing.

Education

DeVry University

-Jessica graduated Magna Cum Laude
-DeVry Deans List
-National Deans List

University of Wisconsin - Milwaukee

Jessica graduated with 3.96 GPA and immediately hired for librarian position with local public library upon graduating.

Technology

0 Projects Completed

As a Senior Technical Support Analyst within the IT field, Jessica creates and updates both internal and external knowledge support articles regularly. She also has experience creating technical manuals and handouts for library resources utilized by patrons and staff.

Non Profit

0 Projects Completed

Jessica has experience in creating advertising and marketing materials for libraries, as well instructional guides and handouts. Jessica has also volunteered for several non-profit organizations, such as the National Guard Family Readiness Group, the Lions Club, and several animal rescue organizations. Jessica has experience writing newsletters, marketing materials, and outreach correspondence with these organizations.

Pets

0 Projects Completed

Jessica has experience writing short biographies for shelter dogs available for adoptions. She also has extensive experience with her own dogs, fostering shelter dogs, and volunteering at dog rescue events.

Newsletter Content

0 Projects Completed

Jessica has written content for many newsletters for paid positions in the non-profit field, as well as within many volunteer organizations.

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