617-227-8800  |  LOG ON
Sara D
Writer #32612
Oro Valley, AZ
Joined 7/17/2019
4 Star Rating
0 Projects
0 Endorsements
0 Elite Skills
Sara has a B.S. in Business Management and a M.S. in Management and Leadership as well as over 16 years of leadership experience. She has written extensively on topics such as business, education and technology. Sara has a diverse background writing for B2B and B2C companies, SaaS as well as traditional businesses, and both large and small clients. In her career, she has written hundreds of knowledge base articles, system notifications, email and chat response templates, video scripts, policy manuals, customer how to documents, and newsletters.
Product Description
Newsletter Content
Email Copy
Technology
Education

Specialties

Sara specializes in knowledgebase articles, how-to-guides, system email notifications, response templates, training materials, monthly newsletters, presentations.

Interests

Customer Experience, edtech, SaaS businesses, leadership, business

Education

Pima Community College

Course work focused on graphic design.

Western Governors University

Bachelor's level course work focused on business acumen.

Western Governors University

Master's degree level course work focused on managing an organization and leading a team.

Education

0 Projects Completed

As a Customer Service leader of an education technology company wrote and edited all knowledgebase articles, how-to-guides, system email notifications, response templates, internal training materials and monthly newsletter, presentations, and some web copy.

Technology

0 Projects Completed

As a Customer Service leader of an education technology company wrote and edited all knowledgebase articles, how-to-guides, system email notifications, response templates, internal training materials and monthly newsletter, presentations, and some web copy.

Email Copy

0 Projects Completed

Wrote and edited all system email notifications and customer response templates for an education technology company.

Newsletter Content

0 Projects Completed

Wrote monthly newsletters for the customer service organization of an education technology business.

Product Description

0 Projects Completed

Wrote and edited all knowledgebase articles, how-to-guides, system email notifications, response templates, internal training materials and monthly newsletter, presentations, and some web copy for an education technology company.

View My Full Profile