Translating complex or technical concepts into easily digestible content that's accessible for a variety of audiences.
Student loan industry, football, travel, Spanish language, literature
Kristin studied English, including literature and writing. She completed minors in history and Spanish but managed to graduate in three years. She studied abroad for one semester in Buenos Aires, Argentina where she broadened her academic horizons, honed her Spanish skills, and took lots of beautiful pictures. She also interned at her school's university press and helped publish the literary magazine.
Kristin has in-depth knowledge of the student loan industry based on several years writing full time about student loan servicing. This knowledge could easily transfer to other areas of finance and lending. She also has a proven ability to learn quickly and adapt to different industries.
Kristin has experience writing policy documents for a state Medicaid program. She worked directly with subject matter experts and policy analysts to ensure the content was appropriate for the audience.
Kristin began her writing career working on software manuals. She has also worked as a Product Owner leading a team of software developers as they programmed letters and emails for a large business. She's confident communicating concepts to a technical audience, or distilling complex concepts to a non-technical audience.
Kristin has written a wide variety of article for a diverse mix of audiences. These include employee-facing articles for internal newsletters, content providing regulatory information to medical providers, and lighthearted, informative articles meant to appeal to a more varied audience.
Kristin has worked on several proposals directed toward government and private audiences. This includes acting as a primary writer on a proposal for a major federal government procurement.
Kristin has experience writing emails directed primarily toward young adults. In many cases the primary goal was to create brand recognition and a basis on which to build trust in the organization.