Drafting content, structured writing, revisions, repurposing content, and infographics
Content development trailblazing
Technical communication is a humanistic discipline; that is, it is a set of principles, tools, and practices that enable people to communicate with each other for mutual benefit. Technical communication is a major means by which people navigate through a high-tech world, but the emphasis always remains on the needs of people.
Through interviewing subject matter experts, researching the Affordable Care Act, and testing the usability of information, create clear and cohesive information for multiple audiences. Manage projects, writing, and production to cover healthcare insurance topics.
Write and edit documentation for hardware and software industry leaders using their proprietary reuse and publishing systems to develop online troubleshooting help, user’s guides, references, white papers, and customer support procedures.