Christopher is a technical communication professional whose skill set includes technical writing, editing, and usability analysis. His experience in the business sector involves creating procedural documentation, including user guides, business policies, and learning modules in both print and web formats. In addition to freelance writing and editing, Christopher has over a decade of experience working to improve business processes in the banking industry, where he handles projects focused on risk management and communication: in brief, writing procedures and related documentation to evidence compliance with federal and state regulations, especially for mitigating financial and legal risks. (Note: Since he presently works for a bank, he currently will not accept any freelance work from competitors within the banking and finance industry.)
His academic background includes a Bachelor of Arts (B.A.) in both English and Spanish studies as well as a Master of Science (M.S.) in Scientific & Technical Communication. He now applies this knowledge in his profession to enhance usability, training, and information design in business communication. When the occasion arises, he also enjoys creative writing and blogging about technology and culture.