Anne D
Writer #9709
Harrisburg, PA
Joined 6/24/2014
3 Star Rating
93% Success
5 Projects
0 Endorsements
3 Elite Skills
7 years experience in government writing copy, reports, and training materials for IT and social services.
5 years experience on help desk and system administration, working with change management.
Knowledge of SEO, Microsoft Word, web design, and WordPress.
B.A. in English, B.S. Computer Science, M.A. Theology.
Spirituality
Technology
Government

Anne D's Technology Industry Experience

2 Projects Completed, Elite Badge Awarded

3 months experience working Help Desk, as outsource tech support for Apple
5 years experience working as a trainer and administrator for the Remedy Change and Help Desk Management system

Specialties

Creative Writing
Academic Writing
Copywriting, including Ad Copy

Interests

Creative Writing & Reading
Editing and Beta-Reading (using Microsoft Word)

Education

Rider University

Wrote fiction, short stories, and biographical essays
Won best fiction and best essay in 1999 (first student to win both in the same year)
Treasurer of the English Honor Society
GPA 3.9

Franklin University

Wrote basic Java and C++ programs
Learned the basics of web design, working with Microsoft Frontpage
Applied best design practices to create a SQL database
Both individually and in a group, learned how to not only design but document and sell technology solutions
GPA 3.7

Aquinas Institute of Theology

Learned advanced research techniques, including working with multiple languages (especially Latin)
Completed and defended a 70-page Master's thesis on Sexuality, Gender, and the Christian tradition (Grade A-)
GPA 3.9

Government

2 Projects Completed, Elite Badge Awarded

7 years of work experience as a salaried employee working with Commonwealth of PA.
Worked in Department of Labor & Industry, training end-users in the Remedy Change Management system and acting as a system administrator. (3 years)
Worked for the Department of Aging providing support to the Protective Services Division (4 years)

Technology

2 Projects Completed, Elite Badge Awarded

3 months experience working Help Desk, as outsource tech support for Apple
5 years experience working as a trainer and administrator for the Remedy Change and Help Desk Management system

Spirituality

1 Projects Completed, Elite Badge Awarded

M.A. in Systematic theology
10 years non-profit experience as a teacher, prayer partner, and writer
Worked in a variety of ministries including: Counseling the homeless/poor, door-to-door prayer and food deliveries, and prison ministry
Have led small group fellowships and written devotionals for a Christian audience

 

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