Before launching a career as a freelance writer, Malcolm worked in two distinct industries: textiles and telecommunications. During those years, he gained practical experience that has proven helpful in his writing endeavors.

Twelve years in textiles provided background in:

*Production process
*Quality Assurance
*Inventory Control
*Purchasing Policies and Procedures

Seventeen years in the teleconferencing branch of telecommunications provided experience with:

*Audio, web, and video conference applications
*Planning large party (50,000 + attendees) events such as quarterly earnings, investment, and press conferences
*Customer Implementation strategies
*Customer Service and Support
*Sales Strategies and Procedures
*Office Management
*Trade Show Setup and Participation

Along with professional experience, Malcolm also knows a great deal about specific health issues. In addition to being a cancer survivor of over two decades, he has also dealt with anxiety and depression. He is also well versed in the use of diet, exercise, and medication in the treatment of type 2 diabetes.