Specialties
Joseph's specialties are Instruction, Information, Research, and Empathy. He has spent 10 years in customer facing roles in management and Food/Beverage service. The strongest skill he relies on is Empathy. Empathy allows him to connect and create deeper understanding with target audiences, and tailor information in a way that is clear, concise, and understood.
Interests
Joseph is very interested in Technology, Technical Writing, Cloud Technology, Software Documentation, Process Documentation, Instructional Design/Course Creation, UX Research/Writing/Design. Joseph longs for a career where he can do meaningful work, which provides something "good" for people. He would love opportunities to be mentored or to grow in the career of Technical Writing.
Education
DePaul University
A degree program focused on Writing, Rhetoric, and Discourse. Topics and research included Technical Writing, Genre Writing, Writing in Workplace contexts, Semiotics, and English as a Global Language.
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Marketing
10 Projects Completed
Marketing Writers consider the scope of "funnels" and clients projects. The writers are given topics and research keywords, clients websites, SEO optimization, and blog topics. Marketing writers then begin to assemble metadata and construct postings which will elicit market traffic, as well as relay important and pertinent information to client's target audience.
Technology
6 Projects Completed
Technical Writers and Technology Writers are tasked with relaying often highly complex information to audiences which are varied. Target audiences in Technology can range from Power Users, Casual Users, GUI/CLI Users, Tech-literate and commonplace readers on Technological updates. In these contexts, and depending on the topic, target audience definitions and well defined scope of topics can lead to more fruitful research and more concise, pointed writing.
Legal
6 Projects Completed
A writer is tasked with researching a topic for a given audience. Topics for this writer have included Intellectual Property, Famous Patent Cases, Famous Trademark cases, Immigration Law, Greencard Applications, Naturalization processes, and DACA updates.
Blog Post
20 Projects Completed
Blog posts are written by writers according to marketing demands from clients. The guiding idea is to engage audience and users in cluster topics; posts that lead into one another and drive traffic. Some blogs and website postings are not necessarily focused on driving traffic, or selling goods and services; but rather are concerned with providing a strong and respected ecosystem of knowledge for their community of users. Examples include Bitovi, C2C, Gitlab, etc.
