Medical: Susan has extensive experience as an RN, having worked in a variety of healthcare settings, including the ICU, a plasmapheresis center, and physicians' offices. She was a quality assurance manager in a skilled nursing facility and a manager of corporate compliance for an HMO.

Writing and publishing: Susan has extensive experience in medical researching aind writing. She is the author of two college-level, allied-health textbooks for Pearson/Prentice Hall (Medical Language: Immerse Yourself, 5th edition, 860 pages, 2020; and Understanding Pharmacology for Health Professionals, 6th edition, 640 pages). Susan has worked collaboratively with physician authors in the development and editing of funded grants, medical textbook chapters, and medical abstracts and journal articles.
Susan has also indexed a number of medical and technical textbooks.

Education: Susan created all of the educational components for her two published textbooks, as well as the on-line ancillary products. She helped develop a nationally marketed educational and training program, wrote over 40 journal articles pertaining to that, and was a guest speaker at many national training seminars. As an adjunct professor, Susan taught courses in medical terminology, pharmacology, and human diseases at a community college and helped gain initial accreditation for its medical assisting program.