Susan's education is in psychology. She received her bachelor’s degree in psychology and has worked in various capacities in that field. She was a mental health counselor to mentally ill adults as well as to opiate-addicted adults and youth. She has also worked as an executive/administrative assistant to a lawyer, as a receptionist in a hospital, as a typist/receptionist in a college medical technology department, and in other small administrative positions. Of course, she also have experience in working for newspapers, both in a freelance capacity and as a staff reporter/writer.