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Juliana Y
Writer #27832
Davie, FL
Joined 9/27/2018
5 Star Rating
1,085 Projects
0 Endorsements
0 Elite Skills
Juliana is a successful technical writer and editor with 27 years’ experience developing, updating, and maintaining technical documentation for users of hardware and software systems in the Defense and Healthcare Information Technology (IT) industries with the following abilities:
• Superb writing, editing, and formatting skills with versatile experience in a range of technical documentation (manuals, training materials, engineering documentation deliverables, graphics, drawings, etc.).
• Adept at creating and maintaining templates to develop technical documentation (versed in a variety of manual and training formats used for different platforms or products).
• Accomplished at quickly and accurately gathering information through research and interviews with subject matter experts (SMEs).
• Skilled at taking complex information and making it understandable for the end user.
• Effectively self-manages projects, prioritizes workload, and balances deadlines for multiple initiatives.
• A team player motivated by team and individual accomplishments.
• Active Secret level security clearance (previously Top Secret).
• Certified in Six Sigma.
• Experienced in practicing Scrum and Agile methodologies with utilization of workflow automation.



Computer hardware manuals; user and installation guides; operation, system-administration-, maintenance-, and testing manuals; design-level documentation; online documentation; training materials; and engineering hardware manuals


Microsoft Word 95 to 2010, RoboHelp, ClearCase, ClearQuest, Apache Subversion, Paint Shop Pro, Paintbrush, PowerPoint, HTML, and Visio
Hardware IBM and IBM-compatible computers and MacIntosh computers
Operating Systems Windows 98 to Windows 10


Technical writing and editing, programming principles, and instructional technology


Playing computer games
Playing Scrabble


589 Projects Completed

As a contract technical writer assigned to the Legacy Visa Systems Maintenance and Support Contract, Juliana wrote, edited, and provided graphics for Department of State installation guides, user manuals, system release notes and project plans. These documents provide information on several computer applications. The applications facilitate processing of foreign nationals' petitions for either United States residency or visitation and record the receipt and storage of applicants' forms and payment for consular services provided abroad. In addition, the applications generate machine readable visas and invoices for payment of these visas.


496 Projects Completed

As a writer/editor for the Housing and Urban Development Tenant Rental Certification Assistance System project, Juliana formatted documents with and without Microsoft Word templates. She edited manuals for grammatical consistency and correctness and inserted technical revisions provided by subject-matter experts. Juliana also assisted analysts and application testers in the development of various manuals.

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