Technical writing in dentistry and healthcare services (both clinical and administrative), humor and satire, storytelling, research and analysis
Culinary arts, travel, interpersonal analysis and advice, Gender and Queer Studies, human rights, environmental activism, video games, and reading
In 2010, Logan graduated Magna Cum Laude from Belmont University in Nashville, Tennessee with a bachelor's degree in English and Spanish. In addition to studying two majors, Logan served as executive leadership for the on campus environmental club and helped establish campus-wide recycling her sophomore year. She spent her free time tutoring English learners and writing creatively, focusing her energy on short stories and personal essays. After contributing to the Belmont Literary Journal, she was nominated and then elected Managing Editor of the journal her senior year. One of her greatest accomplishments was presenting a paper on Shakespeare's Hamlet in the Belmont Undergraduate Research Symposium in 2009.
After teaching English in Spain and keeping a blog about her travels in 2011, Logan decided to return to school to pursue a possible career in collegiate level teaching. While studying literary theory and expanding her portfolio of creative writing, she worked in Belmont's Writing Center as an editor and tutor. Logan enjoyed instructing students on how to think critically and how to construct an effective argument.
For her final graduate project, Logan wrote a thesis on the effects of language on personal identity and definition. She paired a personal memoir with an analysis of how language is the catalyst for the limiting social constructs that categorize individuals under stereotypes.
Logan has held an office manager position in the field of dentistry for several years. She's written multiple employee handbooks outlining office policies and procedures for administrative and clinical staff teams. She created the office's training manuals with instruction in customer service and guidelines for staff relations. In addition to developing office manuals, she accepted the role of HIPAA Officer and put together a HIPAA compliance manual detailing procedures, audits, and regulations.
Logan excels at writing claim appeal letters to insurance companies, and she enjoys writing and presenting periodic reports for her CEO on department activity, goals, and projections. Logan writes her office's educational materials for patients as well as the systems and scripts for staff-to-patient correspondence. At her previous office, she was responsible for all company-wide email copy and intermittently assisting the marketing director with articles and newsletters.
Logan has experience teaching English as a second language to both adults and children, but she has also taught English-speaking children how to write creatively and has instructed college students how to write academically. She worked in her university's Writing Center during her graduate program. She guided students through the processes of thinking critically, developing a thesis, researching relevant sources to support an argument, and writing a clear and effective paper. In addition to working with freshman year composition students, she also helped upper-level students with their application essays geared toward prospective graduate or doctoral programs as well as with their rÃ©sumÃ©s. Logan tutored students at all levels and from a variety of university programs including business, nursing, pharmacy, and law.
One of Logan's strengths is to systematize and streamline processes within an office environment. As the first HIPAA Officer of a growing dental practice, Logan created and implemented training, guidelines, and audit systems to ensure HIPAA compliance. She performed a yearly risk assessment and wrote a subsequent report to detail her analysis of the practice's progress. In addition to her HIPAA responsibilities, Logan was responsible for reporting the practice's production and collection growth monthly. Logan was able to help her practice grow by analyzing trends, comparing goals with final numbers, and projecting results from possible initiatives.
After teaching all age groups, giving presentations in graduate school, and being a Team Leader and administrative trainer for a large dental office, Logan has developed skills in presenting information in an organized and engaging manner. She has experience publicly presenting on scholarly, informative, persuasive, and entertaining subjects (sometimes all in one speech). She creates a presentation with her audience in mind, and she strives to merge the persona of an authority on the given subject with relatability.
In order to inform or motivate a target audience, Logan believes that the material must be accessible, clear, and organized like a story with a beginning, middle, and end. Whether or not an actual story takes place, a presentation must deliver a reason, a change, something that will keep the audience interested in the subject. Even while conducting the yearly HIPAA training for her thirty coworkers she managed to keep the audience's attention by using examples of cause and effect, posing hypothetical questions, and acknowledging her own struggles with adhering to every rule at all times. Logan enjoys the challenge of presentations because it involves research, organization, education, and connecting with other people.
As Office Manager of a dental office, Logan's primary focus is on the patient. In addition to creating relationships with the patients and providing them with great customer service, Logan supervises the information a patient receives during an appointment. The hygienist explains products like fluoride, medicated mouthwash, nitrous oxide, and dental appliances to the patient, but giving the patient an educational pamphlet to read while waiting for the doctor's exam reinforces the hygienist's recommendation. Likewise, if the patient is in need of dental work to clear infection or save a tooth, a handout on the risks of declining the services will endorse the doctor's prescribed treatment. Logan creates these pamphlets and brochures for her office's products and services to educate the patient on the importance of maintaining good oral health.