Anita O
Writer #18835
Joined 12/18/2016
4 Star Rating
3 Projects
0 Endorsements
0 Elite Skills
Anita’s experience began in college, particularly when taking writing courses, including a journalism course.  Part of Anita’s journalism assignments were to decide interesting topics and to seek and obtain interviews with people relevant to those topics, and write about them.  Anita discovered a joy for this type of writing and the skills she gained helped advance her, as the resident writer, with her employers.

When Anita worked as a trainer for a major telecommunications agency, she realized that the agency documentation was confusing and overwhelming. She noticed that training became more effective when she created supplemental job aids and created modified versions of the agency documentation, written with the audience in mind. Her colleagues and supervisors took notice and relied on her writing style and capabilities. With the pleasure and success she received from writing in the workplace, Anita began to write in her spare time. She has written various published articles for websites and has written business profiles. Anita also takes great joy in writing online reviews, and providing gadget instructions for notable sites.

Anita’s writing skills helped transition her from the telecommunications industry to the electronic health records and software industry. While learning a new industry proved challenging, as well as rewarding, Anita’s writing skills benefited her clients, as well as herself, due to the concise and effective way Anita can convey complex information verbally and in writing.


Instructional design, written customer resolution, release notes, article development.


Parenting, health and fitness, food and cooking, civics, small business and entrepreneur support, house hold management, house hold finances, house hunting, automotive inquiries and purchases.


Old Dominion University (Undergraduate), ODU andNorfolk State University (Joint Graduate Program)

While Anita's major is Criminal Justice, and her minor is Sociology, many of her elective courses in college were in English and writing. She found such a pleasure in writing that she intentionally sought out courses that would give her more opportunities to write technically as well as creatively. The skills she got from these courses have positively affected her professional career.


3 Projects Completed

Anita’s experience in the technology industry includes her former employer, current employer, and freelance work for an acquaintance. Her work with her former employer included the training, selling, and customer support for the following services: Landline and mobile telephones, high-speed internet, and television broadcasting packages. The training of these services involved in-depth technological information.

With her current employer, Anita is a go-between for customers and programmers with an electronic health records organization, translating customer’s requests and issues to the programmers, and vice versa. Anita’s role also includes trouble shooting customer’s issues, providing customers with instructions on how to configure the software to their needs, and providing written documentation and webinars regarding the constantly evolving software.

Anita also occasionally collaborates with an acquaintance about his computer programming, software and support business. She has provided her skills to give him a comprehensive company profile he uses to market his business.


0 Projects Completed

Anita has written, and continues to write, an abundance of articles for the internet. These articles include a variety of topics that range from hair care, parenting, and more. Many of the articles were submitted and approved for publishing through acclaimed websites. Additionally, Anita writes articles for her current employer about software features, changes, and various uses.

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