Jonathan has been writing off and on for over 40 years. His first paid assignments were as a reporter and news editor for his college newspaper. As part of his career in business data processing, he has written user technical documentation, including user guides, paying close attention to detailed step-by-step "how-to" directions.
For 12 years, Jonathan was a frequent volunteer writer for the monthly newspaper (36-64 pages) of a homeowner's association. He started by writing a monthly column of 1500-2000 words summarizing regional news for the resident and non-resident owners. In addition, he wrote:
1. A regular column of consumer health information for the local physician, some of which also appeared in the bi-weekly newspaper of a nearby town.
2. An extensive series on major destination resort developments that posed potential economic competition to the community.
3. A short series of informational articles discussing fire department staffing methodologies, fire-fighting techniques, and firefighter training.
4. A number of human interest articles on local history, personality profiles, and community activities.
5. Articles describing activities of local businesses, a local environmental group, government review of water rates, and other local news.
6. A considerable number of thoughtful opinion pieces discussing issues confronting the community. Jonathan's emphasis with these always was to offer facts and logical presentation to educate and persuade the reader.
For almost all of this writing, Jonathan did his own research, including searching the internet, reading documents, conducting interviews, visiting sites and locales, attending meetings, and limited photography.
Jonathan has had a number of letters to the editor published in the Wall Street Journal and local newspapers. Again, he always has employed facts and logic to make a thoughtful case that persuades the reader.
During his 20+ year career in business data processing, Jonathan wrote a number of user documentation pieces, including:
1. Supporting documentation for a set of Excel spreadsheets developed to organize staffing and budget data for a county social services agency.
2. For an apparel manufacturer, business documents describing how to use:
a. A newly established change management procedure for business software applications.
b. A change request form and associated log.
c. Work breakdown structures.
d. A business plan for information resources management.
e. A comprehensive Information Management Library Contributor’s Guide.
3. A complete User’s Guide, including an accompanying reference card, for a newly developed and installed personnel requisition system.
4. An article explaining data processing technical terms that was published in Inside Case Management, July, 1998.
5. The first desk manual for the data entry clerk position of a small traffic management consulting firm.