Customer Service, Listening, Communications, Problem Solving, Estimating, Purchasing
Writing, Photography, Travel, Computers, Business Development
Robert studied at Universities in the Southeast and the West. Having not completed his degree as a youngster, Robert continued his education through distance learning as an adult at Eastern Oregon University through their Portfolio Program. This program allowed Robert to use life and work experiences as a basis for some of his curriculum. Research papers were written on business and experiential subjects to create a "Portfolio" of written works that are reviewed by potential clients or employers.
Robert has experience in writing and presenting sales training programs and company brochures. He has been a leader in promoting excellent customer service to his fellow employees and providing training materials and information to help those employees implement better sales techniques to improve customer service. These programs have included seminars to improve product knowledge and improve expertise in the specifications and usage of various products.
As Director of Development at the Lynchburg Fine Arts Center in Lynchburg, Virginia, one of Robert's responsibilities was to research and apply for grants from various local and national foundations to supplement the annual fund and budget of the center. This involved soliciting grant applications and procedures from these organizations, and then compile the grant requests within the guidelines prescribed by the foundation.