Leah has published her work in various national and international journals and magazines. Working with corporations, private groups, and the military, she has a long professional history in quality assurance, human resources, customer service, training and education, technical writing, and proofreading and editing. Maintaining an active online presence, she is very knowledgeable in marketing and recognizing the needs of customers. Having worked as a human resources administrator for nearly a decade, Leah has experience with retirement and separation benefits, health plan and healthcare administration, IRS and pension administration, insurance, and more. She also campaigned for and wrote her HR department's first technical training manual, and maintained support documents and instructions on cyclical processes as a documentation specialist.