Celeste's professional career centers on working toward the resolution of the needs of others. As a content developer, she works to raise the visibility of small, growing businesses. To each project she brings the ability to color outside the lines and think creatively to develop solutions that contribute to the client's business development, problem resolution and goal attainment. Her mission is to help clients attract and retain customers. Through her articles, she helps professionals further develop their skills by highlighting key management issues, providing proven strategies for resolution and illuminating specific industry topics.
Her background is with the museum, nonprofit, business and government sectors. Her work ranges from writing to meet the needs of small businesses, large metropolitan governments and nonprofit organizations. During her 20+ years' experience, Celeste has worked in many areas of business operations including: program development/management, grant writing, government relations and emergency management. Her work in content development is augmented by the knowledge and skills she gained in these areas.
Celeste produces materials in several formats such as blog posts, articles, copywriting, product descriptions, press releases and grant proposals. Her well-tailored messages target specific communities as well as engage new and different constituents. Her client experiences have also been diverse. She has worked for companies in the construction, event management, home products, daycare and film industries, for example.
She served as the Agency Relations Director for Dallas County (2,000 agencies), Government Relations and Disaster Management at the Volunteer Center of North Texas. As a project manager, she worked with many companies such as Home Depot, Verizon and Dr Pepper Snapple Group. Through this work, she created many articles and blog posts that outline strategies to develop and manage volunteer programs, team building, risk management and employee retention and management. She is also an accomplished grant writer successfully securing funding for many organizations during her career.
During the Katrina/Rita hurricane response efforts, she served as the Volunteer Coordinator on the City of Dallas Hurricane Operations Command Staff. She served in this capacity during the Gustav/Ike evacuations, heat events, ice events, tornadoes, flooding and several wildfire events in North Texas. Following Katrina, a mass care disaster response coalition was formed. She participated in the development of this unique partnership as both a grant writer and a nonprofit program director. Ultimately, the partnership was awarded $36.6 million in grant funding. Celeste took the skills and experiences garnered from these experiences to write articles for staffing professionals in emergency management. She also developed several training presentations regarding personnel management, risk management and safety considerations during an emergency. Her work was featured at a volunteer management summit held by FEMA.
As a frequent speaker and trainer, she guides participants in a number of training areas including: developing and managing robust volunteer programs, team building and preparing their organizations for the impact of natural and man-made disasters. Groups include the US Dressage Federation, Texas Association of Museums, FEMA and ArtsServ Michigan. She has also served as the Editor-In-Chief of Volunteer Management Review.