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Requesting Revisions


How revisions work.
Why everybody wins.

When your writer delivers an order for approval, you'll have the opportunity to review and approve the work or request revisions. Not delighted? Requesting revisions helps writers learn how to craft content that meets your expectations, removing some of the guesswork.


Still not delighted?
Still no worries.

You can request unlimited revisions with any order, with delight guaranteed or you don't pay. We do require at least one round of revisions before we provide a credit for the order upon request, to give our talent the opportunity to right the ship and meet your expectations.


How revisions work.
Annotations make it easy.

We make it easy to request revisions with an annotation tool that lets you pinpoints specific areas for improvement. Simply highlight a word or phrase, and add feedback, comments, or notes for betterment. Then submit the revision request and the writer will see your annotations and make all the changes to your exacting specifications.


A few requirements.
So you don't break the rules.

We have two basic rules for revision requests. 1. Revision requests that divert from the original instructions or change the scope of the order may require additional compensation. 2. You're granted 5 to 14 days to request revisions on orders depending on your membership level, with even more time available for additional fees.


How our algorithm works.
What you should know.

Our algorithm tracks writers performance and customer ratings, helping us surface the best talent in real time. But we've learned over the years to respect and encourage order revision requests, and not penalize writers too quickly. So revise away, no harm, no foul.