Freelancers can improve their rating by completing orders successfully, receiving positive ratings from clients, responding to Casting Calls with personalized messaging, and being added to Love Lists.
We developed an algorithm that helps us score freelancers performance in the platform and rank writers for search results. Consistently delivering quality work that meets or exceeds customer expectations helps to increase star ratings in periodic reviews set up for all freelancers.
Please visit My Info and Performance to review your performance summary report.
Discrepancies regarding the quality of work will have a negative impact on the star level, as will dropped orders, non-responsiveness to messages or direct orders, and other performance variables that are monitored in the platform.