If you’ve ever received a negative review, critical post or been completely slammed by a visitor on the social media profile of your business, you know how it can make your blood boil. What should you do? Do you ignore it, respond, lash out or get revenge? Actually, one solution is to bite your own tongue and hire freelance writer contractors to do the dirty work for you. Consider these three reasons why this makes perfect sense.
- Cause for Pause – While you want to respond to the criticism posted to your Twitter feed or Facebook profile, you don’t want to get caught up in the excitement of the moment and say something you don’t mean. Hiring a writer will cause you to pause a short while and develop a calmer perspective on things. Even if you were ready to start letting tweets fly the moment you find the message, by the next morning you may be feeling a little more calm and relaxed.
- See the Other Side – With criticism, we tend to focus only on the negative and begin to feel bad about ourselves. In reality, sometimes a critical post may not be as bad as you make it out to be.Getting an outsider’s opinion on the situation is often beneficial. If you work with a freelance writer, he or she can understand the post from a less-personal angle and may be able to help you see all sides of the comment.
- An Absence of Emotion – Chances are if the critical post is particularly harsh, your blood is boiling. Even if you are normally a fair and balanced individual, your reply to the criticism may be anything but fair. A freelance writer can help you craft a reply that shares your concerns but is not laced with heavy emotions and anger. Don’t confuse an absence of emotion with an absence of effectiveness. You can still make a big impact with carefully chosen, calm words.
Even if you are a skilled writer yourself, sometimes it pays to step away from the situation and let someone else take charge. Hire a writer and discuss the situation with him or her so that you have a well-crafted and non-emotional response crafted. This will help you reach out to your social media contacts without overstepping your bounds in regards to the negative post.
Tracy S is a freelance writer and blogger who is writing her first book. When she’s not glued to the keyboard she has her eyes glued to a sci-fi book, her mind glued on her pool game or has glue on her hands while working on a home improvement project.