Over the past 15 years, Crystal has acquired extensive professional experience in the fields of tech support, travel and hospitality, wildlife rescue and rehabilitation, environmental studies and oil spill response. From 1999 she worked in Tech Support for an insurance company, where she was a consultant in the creating of the company's website, and wrote the FAQ pages and web training guide for her fellow employees. She was then employed as a certified travel agent from 2004 to 2007, but since 2008 has worked with three different non-profit facilities that specialized in wildlife rescue and rehabilitation and coastal advocacy. In 2010 she completed federal level Hazardous Materials training for her employment in the cleanup of the Deepwater Horizon Oil Spill on the U.S. Gulf Coast. She is currently pursuing her degree in Environmental Studies with a minor in Communications. She has completed numerous honors level composition and multimedia classes as a part of her curriculum and writes freelance full time.