John D earned a certificate in Electronics Technology in 1980 and began working in various technical fields immediately. Throughout the next five years, he had maintained part time employment with a factory owned appliance repair facility along with other full time positions. That part time affiliation led to a full time position with the repair center, which shortly thereafter led to a corporate position with the International Division of a major worldwide appliance manufacturer.
Having worked for over twenty-five years as a Service Manager with that company, with more than half that time spent as a Technical Writer, John D was both Subject Matter Expert and Writer in one. Since his experience was gained from the ground up, this provided a unique perspective and well-rounded approach to the technical publications he produced, which included parts catalogs, service manuals, technical bulletins and service newsletters. In that position, he was solely responsible for the design and organization of a system for the production and distribution of technical documents to business partners worldwide. In addition to this experience, he was closely involved with the design and maintenance of the company Parts and Service website, thus he understands the need to balance document details with file sizes and recognizes areas where user experience and access enhancements may be achieved. He is driven to produce the most technically detailed yet easily understood documents possible. Simple yet accurate information was crucial in this area because these materials were destined for the International market and a multi-lingual audience.
In this time, he has continually learned and become proficient in a number of desktop publishing, business software and various image software programs. This provides a wide-range of areas within which he can produce documents to satisfy clientsâ€™ needs.
Aside from the technical disciplines, John D. also enjoys writing articles and acts as editor for a quarterly-produced automotive hobbyist newsletter. This area allows for much more creative writing and design elements, which further enhances his ability to produce interesting and aesthetically pleasing documents.