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DiAnn O

Writer #17022

Profile Summary
Star Rating
Completed Orders 0
Revisions/Order N/A
Repeat Clients N/A
Last Login 10/13/2016
Location Hopewell Junction, NY
Education College Diploma
Status Available
Asset Type
Summary of Experience
Early in her career, DiAnn would talk to scientists or engineers and learn how their machines or processes worked. Then she would translate that knowledge into solid marketing materials that the customer could understand easily. Her favorite project was learning how to operate complex offset printing presses and producing training videos for new workers. She wrote, shot, and edited the videos as well as writing handouts.

Most recently she turned 1,000 oddly written, frustrating FAQs into 100 articles for her customer's online help center. Now their customers can read instructions on a topic from start to finish, rather than finding and clicking individual FAQs that told only part of the story.

She has also written many customer newsletters, ads, case studies, and more.
Technical writing (made simple), training materials, sales materials, video scripts.
Genealogy (and the research involved) is her #1 passion. She enjoys learning computer programming languages and has gone pretty far on her own.
SUNY Purchase Film and Literature, Bachelor of Arts

DiAnn attended Purchase College first as a film major, having transferred from the Film Department of C.W. Post College. She changed her major to Literature when it became clear that being a film director was not as satisfying to her as being a writer or film editor.

Projects by Industry

DiAnn researched and wrote short articles for a medical publisher whose publications were distributed to doctors' and dentists' offices. The subject matter was assigned based on the editorial calendar.


DiAnn wrote everything from product specs sheets to brochures to customer magazines and video scripts for Applied Data Research (ADR). ADR was the first independent computer software company, founded in 1959.

Web Development

DiAnn transformed 1,000 disjointed, confusing FAQs into 100 self-help articles, guiding a user through a process from beginning to end.

Projects by Asset Type
Data Sheet

DiAnn provided ad agency services to small companies unable to afford a big agency. This included writing, designing, and purchasing printing for product spec sheets.


DiAnn wrote, and sometimes designed and produced, several brochures and case studies for AT&T and its spinoff, Lucent Technologies.


DiAnn's earliest work was as a junior copywriter for an ad agency specializing in technical clients, including a branch of Panasonic and GTE Sylvania.

Projects by Writing Style

As a member of the Society for Technical Writers, DiAnn was asked to contribute an article to the Society's journal on web marketing ... a new concept at the time.


DiAnn has documented her multi-year, extensive genealogy research project in a WordPress blog devoted to the descendants of the small Italian town she researched.

Projects by Company Size
Fortune 500

DiAnn has written marketing materials for large companies including AT&T, Lucent Technologies, and Frontier Communications.


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