Writer #16885
Tulsa, OK
4 Star Rating
0 Love Lists
0 Clients
0 Words
Barbara has a love of writing which began in her early years of middle school, writing for the school and city newspapers. That interest continued through high school and college where she excelled in journalistic writing for newspapers and yearbooks. She had double majors in English and journalism for her BA and MA degrees where she gained experience in writing class compositions of all types. Teaching high school courses covering creative and newspaper writing to college courses focusing on business and technical writing, she learned methods to show students how to write successfully and improve their own writing styles. During this time, Barbara attended many writing workshops and enjoyed courses in both fiction and non-fiction writing. More recently Barbara spent several years in the communications industry, writing copy for technical manuals for clients. She also was a public relations coordinator who wrote newspaper, brochure, and web articles for a major non-profit organization. Revising historical, biographical, and fictional books has been a joy for her in recent years. The revisions involved rewriting many passages for clarity and conciseness. Published authors have loved and appreciated her very capable writing style and have returned for additional help.

Highlights

Last Login
8/31/16
Samples
3

Industry Projects

  • Technology0
  • Non Profit0

Summary of Industry Experience

Technology

Barbara was employed as a technical writer in Wholesale Customer Service to produce a variety of brochures, manuals, and assorted documents. While employed as a communications specialist she accomplished the following tasks.
• wrote customer handbooks for Data Services, Voice Services, Calling Card, and Travel Card Products.
• wrote instruction manuals for Portfolio products, which included Private Line Order Management, LEC Tariff Database Reporter, Account Administration, Trouble Ticket Management Interface, and PIC Tool Status Verification.
• worked with Web developers and wrote copy for our Portfolio and Customer Service Web sites.
• created online order forms (and instructions), which can be filled out and emailed to order entry.
• wrote and helped design Helpful Hints in Written Communications for Customers, E-commerce, and Portfolio.
• wrote business requirements documents for several proposed products and services.
• co-organized National Customer Service Week, Take Your Child To Work Day, and helped plan and coordinate activities for our Adopt-a-School program.

Non Profit

Barbara was employed part-time as the Public Relations Coordinator for Tulsa Area Command.
In this position she completed the following assignments.
• wrote and edited newsletter mailed to 12,000 recipients
• interacted with local media in covering all Tulsa Salvation Army events
• wrote an instruction manual covering all facets of the public relations position
• worked with Web developers to restructure Web site and wrote copy for that site
• took digital photographs and manipulated them in Adobe Photoshop for publications
• worked with graphic designers on various publications
• edited materials written by other staff members
• planned and coordinated various campaigns and media events

Product Projects

  • Web Page6

Summary of Product Experience

Web Page

Barbara wrote large amounts of web copy for six different entities. They ranged from The Salvation Army and MCI WorldCom to minor projects like NASCO. She enjoyed working on those projects, especially in areas of her expertise. Seeing the copy on a web page and many times seeing the improvements she had made to the web site was quite fulfilling. Another assignment she recently completed was writing an exercise manual for a client trainer who she worked closely with to make his technical explanations simple for a client to follow.

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