Gretchen currently works part-time as an independent wine consultant and conducts wine tastings for people in both retail environments and at their own private events.
In 2013-2014, she worked as a Junior Functional Analyst on the Documentation Team for a the software company, Distributed Solutions, Inc. She composed and updated training materials with each software release, personalized release notes and training materials based on the customer and their business processes, and worked with many company departments to produce an FAQ section for the software. Meanwhile, she co-led an enhancement project involving organizing and chronicling the software/s user knowledge base.
From 2008 to 2013, Gretchen worked for Total Wine & More, initially as a store Wine Associate and then in the corporate office in Store Operations and Labor Management. She addressed store requests directly with store managerial staff and answered store and corporate office questions regarding labor. She helped write policies and came up with new formats for educating stores on new company processes. She worked on developing and editing training material for a new store inventory program.
Prior to that, Gretchen worked as a substitute teacher in Fairfax County, VA. She followed through on lesson plans left by instructors for their students and ultimately was left to teach students math, science, health, social studies, and history lessons in both English and French.