Before Marilyn moved to another department within the facility where she worked to take a promotion, she wrote a manual describing in detail her various duties. Her successor had not yet been hired, and she wanted to leave written instructions to help her replacement learn the job well and quickly. Having written instructions for a position was a new concept, meaning every new employee had to spend valuable time being taught while someone else had to spend time teaching. After Marilyn left, her previous supervisor shared the manual with other employees in the section. Marilyn started receiving positive feedback for her work, telling her how clear, detailed, and useful it was.