Faye has worked for almost a decade for a large Top 5 bank. During that time, she has worked as a Sourcing and Placement Manager, Senior Project Manager, Production Issue Management Manager, and Business Process Manager. In these roles, Faye has become experienced with various types of writing assignments including business strategy proposals, presentations, policies and procedures, customer-facing marketing and servicing communications, technical production issue description/troubleshooting/root cause analyses, personnel performance reviews, and all types of project and program documentation. Faye has received many accolades for her work which has resulted in the opportunity to manage increasingly critical and high-profile assignments, while also providing final editorial approval for customer-facing communications. In addition, she was asked to create and manage a new department responsible for all policies, procedures, and business processes for the bank's Wholesale Treasury Management division.