Beginning in 1990, Gwendolyn volunteered with a women's shelter. Her initial duties included picking up women at the police station and taking them to the women's shelter office. After processing, she took the women to the shelter. It was a sobering experience because of the insight she gained into the realities of life with an abusive spouse. During her second year with the organization, Gwendolyn was asked to write and edit the center's monthly newsletter. The newsletter was a blend of information on resources--local, state, and national--and interviews with victims of abuse and abuse counselors.
Gwendolyn received no monetary compensation for her work.