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John T - Software Writer

Star Rating 4 Stars
Last Login 10/19/2016
Location Marlboro, MA
Education Bachelors Degree

Summary of Software Experience

John has been dedicated to the software industry for 20+ years. He has authored and distributed 100+ documents targeting end-user customers, developers, and system administrators. He also configured, launched and managed both a sales CRM implementation and a partner-solution catalog.

John T has worked for 10 software vendors spread across these markets:

* Cloud computing
* Software as a Service (SaaS)
* Enterprise Resource Planning (ERP)
* Open-source solutions
* Partner programs and catalogs
* Business Intelligence (BI)
* Customer Relationship Management (CRM)
* Salesforce automation
* Information Technology Infrastructure Library (ITIL)
* Programmable office-automation
* Cost-Benefit Analysis (CBA)
* Storage-Resource Management (SRM)
* Software-appliance/embedded technologies
* Application Performance Management (APM)
* Identity Management (IdM)
* Healthcare-benefits administration