Andrew has worked with a large national online banking service provider. While with this employer, Andrew:
- Developed and provided training materials for internal groups such as implementations, QA, and Tier I Support for the primary online banking application.
- Created documentation for new and existing systems, as well as major system modifications (i.e. program narratives, file record descriptions, user manuals, operations instructions, workflow).
- Created and delivered customer requested special reports using SQL Server Reporting Services (SSRS).